Accepted for publication: “Blurred reputations: Managing professional and private information online”

Last month, I was notified that a journal paper I wrote has been accepted for publication. The paper, “Blurred reputations: Managing professional and private information online”, was co-authored with my PhD supervisors, Peter Cruickshank, Professor Hazel Hall, and Alistair Lawson. It began life as a peer-reviewed conference paper at the Information: Interactions and Impact Conference (i3) in Aberdeen, Scotland and has since been expanded and refined for publication in a peer-reviewed journal, the Journal of Librarianship and Information Science.

This paper considers online information sharing practices used to build and manage personal reputations – specifically as it relates to the blurring between individuals’ private and professional “selves”. The findings are formed from my larger doctoral investigation into the role of online information and reputation. The main findings show that:

  1. The portrayal of different personas online contribute to the presentation (but not the creation) of identity.
  2. Online information sharing practices for reputation building and management vary according to social media platform.
  3. The management of online connections and censorship are important to the protection of reputation.
  4. The maintenance of professional reputation is more important than private reputation.

 

My own use of the three platforms considered in this research (LinkedIn, Twitter, and Facebook) share a lot of commonality with the findings in this paper. (Note: There are many variations, which you can read in the full paper.)

Like most of the participants in this study, I use LinkedIn as a professional networking platform and as an electronic CV. I have connected with a few people from my private life, but it is overwhelmingly filled with professional contacts. I only post information related to my professional life there, and I am quite put off by the idea that the site even asks me for my birthday and marital status (two bits of information that I don’t feel need to be divulged on a professional networking site).

I use Facebook as a private social networking site. I am quite strict about not connecting with current colleagues on Facebook (I have allowed for one exception) and only connect with former colleagues if they pass the “friend” test. I do not use Facebook for professional networking. I do, however, share some information related to my professional life on Facebook, as I find that my professional life blurs with my private life and personal interests at times.

Twitter is a mixed bag for me. For a while, I mixed my private and professional personas on one account (it was started as a private account). But then I realised that I needed to have two separate accounts, so I’ve branched off a bit.

When I share information on LinkedIn or my professional Twitter account, I have a standard rule of thumb: It should be related to my professional activities or interests. I rarely have to consider the negative implications of information I share because I try to avoid the political side of academics. (Though this is not a hard and fast rule.)

Sharing information on Facebook or my private Twitter account requires a bit more thought. This is because I am aware that (1) information shared in a private setting can find its way to a public or professional setting and (2) my social and political views are contrary to those of many of my connections. To address the first issue, I ask myself if the information is something I would be happy to share with my grandmother or my (fairly liberal) priest. If the answer is no, the information does not belong online. To address the second issues, I ask myself if I will stir up trouble with or offend certain connections. If the answer is yes, I will consider (a) not sharing the information, (b) sharing the information in an altered state, or (c) changing the privacy settings to hide the information from some people.

Of course, there is a lot more to how I manage the blurring between my professional and private information online—just like the participants in this study. To read more about how they manage the blur, you can download the paper here.

As always, I am very happy to answer questions about this paper or about my research as a whole.

Download:
Blurred reputations: Managing professional and private information online

Cite:
Ryan, F., Cruickshank, P., Hall, H. & Lawson, A. (2018 in press). Blurred reputations: managing professional and private information online. Journal of Librarianship and Information Science.

And please do share!

A month of writing with #WriteSaidFeb

As my thesis submission deadline looms, I am finding myself more and more anxious about my writing progress. And, to be honest, a bit afraid that I will miss the mark! After all, there are just three months left, so I don’t have time to waste!

To help keep me motivated, my fellow PhDer and friend, Iris Buunk, and I have decided to dedicate the whole of February to writing. Yes, February will be one big, long Write Now! session for the both of us.

However, Iris is no longer based on campus, so we have to do our writing sessions from a distance. To do that, we decided to start a virtual writing group, using Twitter to help us stay motivated. And since virtual communities make it easy for everyone else to join in, we’re going to attempt a massive, month-long, virtual Write Now! session. (We like to aim high!)

The writing month will allow people to share their process with others at the end of a Twitter hashtag (#WriteSaidFeb). The hope is that people will use the hashtag:

  • To share their daily/weekly/monthly writing goals
  • As a way of creating some (personal) accountability for their writing goals
  • To seek and share motivation with others
  • To ask for help/advice on writing
  • To seek and share support when the writing process is overwhelming (or non-productive)
  • To celebrate daily/weekly/monthly writing successes (no matter how small)

 

February is a short month, but with a bit of motivation, we can write just as many words (and hopefully more!) than a long month would allow.

My own goals are to have (at least) 40,000 words “in chapter form” by the end of the month. That doesn’t mean that I will write 40,000 new words, but rather I will have that many words ready for my supervisors’ comments ahead of my final submission in April.

I will also be working on the final submission of a journal article (it is very close!) and a grant application that is due next month.

Whilst those are my big goals for the month, I will be breaking them down into smaller chunks to tackle each day. I will share my daily goals on Twitter and hope that others do the same.

Whatever your writing goals are, I wish you all the best in your endeavours.

Right. It is time to stop blogging now so that I can start writing. Because #WriteSaidFeb means I have to!

2018: 119 days to go

Welcome to 2018—the year that I am finally, really, really going to finish my PhD. And this is getting serious now. In fact, there are now only 119 days remaining for me to submit my thesis—or I cannot submit at all. And so, the pressure is well and truly on!

When I started my PhD four years ago, I had great hopes that I would finish in three years and that it would be a positive experience. But (for a variety of reasons) it has been a struggle that has found me making one excuse after another for why it has taken me so long. To be fair, some of the excuses were quite valid and I probably should have suspended my studies for a couple of months a couple of times because of them.

But it’s too late now and there is no more time for excuses—valid or otherwise.

So I now have fewer than 120 days to write an 80,000-word PhD thesis. Thankfully, some of those words are written. And I have no other responsibilities at the moment, so I don’t have to take time out of my writing.

And that means that the first four months of 2018 will be writing, writing, writing, and more writing. (And editing.)

I will try a bit harder to update my PhD blog as I go, but I have to prioritise that writing so I can’t make any promises.

Anyhow. Happy New Year to all of you!

The Doctor will be with you shortly…

Writer’s block? Write, now!

For more than a month now, I have been suffering from severe writer’s block. I haven’t been able to write my thesis. I haven’t been able to update my PhD blog. And I haven’t been able to write on my personal blog. In fact, it has been so bad that I haven’t even been able to reply to personal letters to my family and friends. (Yes, I write “real” letters!) I don’t know exactly what prompted my block, but I think it was caused by a lot of little things working together to become one great big thing.

However, before my block, I signed up for a three-day non-residential writing retreat hosted by my university’s Research and Innovation Office (RIO) that took place last week. The event, Write Now!, was held off campus to allow for a much-needed change of scenery—which I always find helpful.

And, thankfully, on the Friday before the retreat, one of my supervisors came by to check in on my progress. When explained my extreme writer’s block, he helped me to re-work a couple of things and to re-think my mindset. (And he checked back with me later that same day, which helped. A lot!) That chat helped to better set me up for the writing retreat.

When I first signed up for the writing retreat, I told myself that a 1,000-word goal would be achievable each day. However, I had to amend that to 500 because of my block. My reasoning was that if I tried to go from 0 to 1,000 straight out of the gate, I would become even more frustrated. So I chose a more manageable goal so that I could feel a bit of success at the end of the retreat.

In the end, I wrote 1,713 words (daily counts were: 539, 651, and 523).

That doesn’t seem like much for what should have been an intensive writing session. However, it is more than treble the words I managed in the month prior.

We marked our successes each day by hanging ornaments on a Christmas tree. Small baubles for 500 words, large baubles for 1,000 words, and golden snowflakes for 2,000 words. It was encouraging for me to see more baubles added as the hours and days went by. (Though I wish I could have added more than I did!)

In total, there were about 20 people at the retreat from across the university. And between us, we managed to write 40,000 words. Though it should be noted that some writers were editing documents, rather than bulking them out, which means that some people were working on negative word counts. (Which makes me think we should have had additional ornaments for reaching our daily goals—which would have included editing pages. I think I’ll mention that to the RIO team for next time…)

I am still feeling a bit blocked, but I am pleased to say that the retreat has helped me to see my way forward. It was also a good reminder that when your goal is total words, you can always switch to another section or chapter when you’re feeling blocked. Even if that is not the chapter you were meant to be working on that day. Words are words!

With the Christmas holidays (nearly) upon us, I am aware that I will not be spending full days at my computer—especially as two of my nieces are coming to Scotland to spend the holidays with me! However, I am going to aim for 250 words a day minimum with a stretch goal of 500 per day for my holiday average. (My nieces are 21 and 23, so if I plan to write when they’re Facebooking their friends, I should have plenty of time!)

Anyhow, as my thesis writing time is tick, tick, ticking away, I will need to work really hard at finding my motivation and overcoming this block. But I am confident that I will manage to pull it off. I just need to remember that writing needs to be prioritised and that, when I am blocked, I just need to suck it up and write, now!

Building identity online at #ASIST2017: A poster presentation

I am leaving for Washington, DC tomorrow morning to attend the 80th Annual Meeting of the Association for Information Science and Technology (ASIST), where I will be presenting some of my research in the form of an academic poster. The presentation will be held during the President’s Reception on 30th October (6.30-8.00 pm) at the Hyatt Regency Crystal City (Independence Level, Center A).

The poster is titled “Building identity in online environments: an Information Science perspective” and was co-authored with my PhD supervisorsPeter CruickshankProfessor Hazel Hall, and Alistair Lawson. The research draws from some of the findings from my doctoral investigation on the use of online information in the management of personal reputation. Specifically, this work concerns an aspect of information behaviour and use related to the creation of online identity, which is addressed in one of my four research questions: How do individuals use information to build identities for themselves online?

This qualitative study used participant diaries and in-depth, semi-structured interviews as data collection tools. It involved 45 UK-based participants, and data collection took place between October 2015 and January 2016.

The content of the poster shares findings related to three areas of identity building. These are:

  • The creation and use of online “personas” and identities
  • The use of anonymity and pseudonyms through information sharing – or concealment – practices
  • The ways in which private and professional selves blur or merge together in online environments

The main finding presented in this work is that individuals present elements of their offline lives using online information to showcase different “personas”. However, they do not do this with the intention of building identity. The findings explored in this presentation are contextualised with reference to identity building in the more formal setting of academic reputation management, i.e. through the use of citations.

Please stop by the poster session to learn more about this research and my doctoral studies as a whole. You can also find me during the coffee breaks or other social activities.

Not in attendance? Don’t worry! As part of my “professional persona” I like to share information online. The links below will allow you to engage with my presentation from afar!

⇒  Poster download (low-res for online viewing)

⇒  Poster handout with further information

⇒  Full abstract from Edinburgh Napier University’s repository

If you have any questions about this research or the doctoral study as a whole, please contact me.

If you wish to interact in real-time, you can ask me questions on Twitter (@FrancesRyanPhD) or follow along with the conference using the hashtag #ASIST2017.