Accepted for conference: “Blurred reputations: Managing professional and private information online”

My conference paper, Blurred reputations: Managing professional and private information online, has been accepted for Information: Interactions and Impact Conference (i3) in Aberdeen, Scotland. The paper is co-authored by my PhD supervisors and is based on some of the findings from one of the four research questions being investigated for my doctoral thesis (How do individuals use online information to build and manage their reputations?).

The conference will take place 27-30 June at Robert Gordon University. I will present the paper the morning of the 29th (full programme here). I have 45 minutes (including time for questions) to discuss the paper and share some of the key findings, which I’ve highlighted below.

Blurred reputations: A pre-conference teaser:

The subset of findings to be shared at the conference are concerned with the ways in which private and professional lives blur online. The data analysed is relevant to information behaviours and literacies revealed four primary behaviours deployed by participants. These are: (1) portraying only parts of their personas for different audiences, (2) managing the type of information that is shared on different platforms, (3) managing the means by which they connect with others, and (4) undertaking various levels of self-censorship. For example:

Portrayal of persona parts for different audiences
Showcasing different aspects of a personality or different ‘personas’ is a tactic used to help build or manage professional and private reputations online. Personas may be deployed to minimise the levels of blurring between professional and private lives, with some participants actively and intentionally splitting out parts of their personas to ensure that they were maintaining an acceptable ‘professional’ reputation. This online presentation of personas aligns with Goffman’s seminal work about showcasing different aspects of one’s ‘self’ based on the situation.

Management of different types of information for different platforms
Similarly, participants interviewed for this study noted different information behaviours based on perceived audiences for their social networking sites and their understandings of a platform’s primary use. Whilst these behaviours are similar those related to personas, there is a nuanced difference in how the information shared across different platforms is limited. These behaviours are designed to create or manage a professional ‘reputation’ through the use of intentional strategies for the different types of information and vary based on individuals’ understanding of a platform’s primary purpose. For example, LinkedIn is seen as a professional platform whereas Facebook is seen as ‘private’.

Connections with others
The determination of a platform’s primary use also impacts how participants determine who to connect with. For example, as a professional platform, LinkedIn predominantly a space for professional connections, Facebook is viewed as a largely private networking platform, and Twitter falls somewhere in between. These determinations help to determine who participants will connect with on the different platforms, sometimes as a way of creating a public connection for the express purpose of reputation building. However, decisions on who to connect with on which platform can also be made to keep different groups of contacts away from each other.

Self-censorship
Self-censorship also plays a part in the management of this private/professional blur. These self-censorship behaviours are even more obvious when participants have professional connections on the platform in questions or when a colleague or employer might be able to gain access to the information. Indeed, some types of information might not be shared online in any form (for example, controversial views) whilst other types of information might be shared in a more controlled manner, such as with a subset of friends in a private group (for example, inappropriate photos). This is more important when an individual’s professional reputation is in question.

After the conference, I have the opportunity to submit the full paper for publication in a special issue of the Journal of Librarianship and Information Science. If (when!) it is accepted and published, I will share a link to the publication. In the meantime, you can find a list of my current publications here on my website.

Determining examiners: A happy milestone

One of the vital elements of a PhD in the UK is the Viva, or “viva voce”. (Or, if you’re an American, the thesis defense!) It is an oral examination of the PhD research. It is an opportunity to discuss your research with an expert in your field. And, importantly, it is an opportunity to prove your worth in the Academy.

Before you get to the viva, you have to make sure that you have a qualified, knowledgeable examination team. The structure of that team might vary from one institution to the next, and even between disciplines. But one thing they’ll have in common is that the examiners will know their stuff!

At my university, the viva includes both an external and internal examiner with your panel chair acting as the chair and moderator. Supervisors are only allowed if the student says it’s OK, but they are not allowed to speak during the examination. (I am inviting my supervisors. They’re a wonderful support to me and I would be happy to have them there… if they dare!)

The examiners are generally identified by the supervision team (with potential input from the student) and are confirmed by the Research Degrees Committee. That confirmation is based on the relevant experience of the team and is determined based on a thesis abstract and the examiners’ CVs, relevant publications, and previous examination experience.

And confirming your examiners is a big deal! It means you’re getting a bit closer to your viva, which means you’re getting pretty darn near to submitting your thesis.

As for me, I submitted the relevant form (RD12) and accompanying information for approval today. Which means I’m close to being ready for my viva. Or, at least, it means I should be close! I still have a lot, a lot, a lot, a lot, of writing to do. But I’m getting there. Slowly. Very slowly.

I don’t know if I’m able to share my abstract or the names of my chosen examiners yet. And I don’t know when the committee will formally accept my suggested people. So… I won’t share that information here today. But I did want to share this important milestone.

But for now… it’s back to that thesis writing thing that I should be working on…

Published: A Gen-X perspective of online information and reputation management

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My paper, ‘Managing and evaluating personal reputations on the basis of information shared on social media: a Generation X perspective’, has been published in Information Research. The paper is co-authored with my PhD supervisors, Peter Cruickshank, Professor Hazel Hall, and Alistair Lawson and shares some early findings from my PhD research, specific to my Generation X data subset.

The paper was presented at the Information Seeking in Context (ISIC) 2016 conference in Zadar, Croatia, this past September. (Slides are available here and can also be found below.)

Some of the results shared in the paper indicate that:

  • Participants view their online identity (or identities) as representations of their offline personas. In some cases, personal and professional personas are kept separate by using different online platforms for different aspects of an individual’s offline life.
  • Self-censorship is a key tool in the management of reputation, with censorship activities varying based on the platform and perceived audience.
  • It can be difficult to identify information behaviours that elicit positive evaluations of others, yet negative evaluations can be made in an instant if someone shares information (for example, a tweet or Facebook post) that is in stark contrast to their own views and opinions.
  • The levels of intentional reputation management vary, and is more often concerned with how the information will be received by others, rather than the impact on their own reputation.

The full study is expected to be completed in spring 2017. The full results will combine the Generation X subset with data gathered from an equal number of Generation Y and Baby Boomer participants. At that time, the three datasets will (most likely) be combined to discuss information behaviours based on the four research questions as a whole, rather than as generation groups. However, I hope to be able to pull at least some generational-based data for future small reports, papers, or posters.

The full text of the paper is available in Information Research, along with other papers from the ISIC conference. Below is an abstract and the presentation slides. Please do get in touch if you have any questions about this paper or my research as a whole.

Managing and evaluating personal reputations on the basis of information shared on social media: a Generation X perspective

Ryan, F., Cruickshank, P., Hall, H., Lawson, A. (2016). Managing and evaluating personal reputations on the basis of information shared on social media: a Generation X perspective. Information Research.

Abstract
Introduction. The means by which individuals evaluate the personal reputations of others, and manage their own personal reputations, as determined by information shared on social media platforms, is investigated from an information science perspective. The paper is concerned with findings from a doctoral study that takes into account prior work on the building and assessment of reputations through citation practice, as explored in the domain of scientometrics.

Method. Following the practice of studies of everyday life information seeking (ELIS), a multi-step data collection process was implemented. In total forty-five participants kept diaries and took part in semi-structured interviews. In this paper fifteen of these participants are represented.

Analysis. A qualitative analysis of the data was undertaken using NVivo10 to consider the information practices of one of three age group cohort generations: Generation X.

Results. Results generated from this initial analysis show some clear alignments with established knowledge in the domain, as well as new themes to be explored further. Of particular note is that social media users are more interested in the content of the information that is shared on social media platforms than they are in the signals that this information might convey about the sharer(s). It is also rare for these users to consider the impact of information sharing on personal reputation building and evaluation.

Conclusion. The analysis of the full dataset will provide further insight on the specific theme of the role of online information in personal reputation management, and contribute to theory development related to the study of information seeking behaviour and use.

Accepted: Managing and evaluating personal reputations on the basis of information shared on social media: a Generation X perspective

2016.07.12.isic-acceptanceMy paper, Managing and evaluating personal reputations on the basis of information shared on social media: a Generation X perspective, has been accepted for ISIC: The Information Behaviour Conference in Zadar, Croatia. The paper is co-authored by my PhD supervisors and is based on preliminary findings from one of my generation groups (Generation X) being investigated for my doctoral thesis.

The conference will take place 20-23 September at the University of Zadar and I will present my paper the morning of the 22nd (full programme here). I have 30 minutes (including time for questions) to discuss my paper and share some of the key findings presented in the full paper. The challenge will be to share enough of the highlights to motivate people to read (and cite!) the full paper, but not so much to where I bore my audience to tears.

The full paper will be available in Information Research in 2017, after which I will happily share a link to the publication. In the meantime, you can read the paper’s abstract below. (I will share my presentation slides in September.)

Managing and evaluating personal reputations on the basis of information shared on social media: a Generation X perspective

Ryan, F.Cruickshank, P.Hall, H.Lawson, A. (2016). Managing and evaluating personal reputations on the basis of information shared on social media: a Generation X perspective. Information Research.

Abstract
Introduction. The means by which individuals evaluate the personal reputations of others, and manage their own personal reputations, as determined by information shared on social media platforms, is investigated from an information science perspective. The paper is concerned with findings from a doctoral study that takes into account prior work on the building and assessment of reputations through citation practice, as explored in the domain of scientometrics.

Method. Following the practice of studies of everyday life information seeking (ELIS), a multi-step data collection process was implemented. In total forty-five participants kept diaries and took part in semi-structured interviews. In this paper fifteen of these participants are represented.

Analysis. A qualitative analysis of the data was undertaken using NVivo10 to consider the information practices of one of three age group cohort generations: Generation X.

Results. Results generated from this initial analysis show some clear alignments with established knowledge in the domain, as well as new themes to be explored further. Of particular note is that social media users are more interested in the content of the information that is shared on social media platforms than they are in the signals that this information might convey about the sharer(s). It is also rare for these users to consider the impact of information sharing on personal reputation building and evaluation.

Conclusion. The analysis of the full dataset will provide further insight on the specific theme of the role of online information in personal reputation management, and contribute to theory development related to the study of information seeking behaviour and use.

In addition to delivering my paper, I will be attending a doctoral workshop prior to the official start of the conference. I attended the conference and doctoral workshop two years ago when it was in Leeds, England. At that time (in addition to presenting a poster), I was given some great input that helped me in the development of my research methods. This time, I am hoping for some great insight into the finishing touches of my thesis and maybe the next steps after graduation.

There will also be time to do some non-academic sightseeing whilst I’m in Zadar. I have a short list of “can’t miss” churches and geocaches, but I’m more than happy to take tips on other great places to visit!