Accepted for publication: “Blurred reputations: Managing professional and private information online”

Last month, I was notified that a journal paper I wrote has been accepted for publication. The paper, “Blurred reputations: Managing professional and private information online”, was co-authored with my PhD supervisors, Peter Cruickshank, Professor Hazel Hall, and Alistair Lawson. It began life as a peer-reviewed conference paper at the Information: Interactions and Impact Conference (i3) in Aberdeen, Scotland and has since been expanded and refined for publication in a peer-reviewed journal, the Journal of Librarianship and Information Science.

This paper considers online information sharing practices used to build and manage personal reputations – specifically as it relates to the blurring between individuals’ private and professional “selves”. The findings are formed from my larger doctoral investigation into the role of online information and reputation. The main findings show that:

  1. The portrayal of different personas online contribute to the presentation (but not the creation) of identity.
  2. Online information sharing practices for reputation building and management vary according to social media platform.
  3. The management of online connections and censorship are important to the protection of reputation.
  4. The maintenance of professional reputation is more important than private reputation.

 

My own use of the three platforms considered in this research (LinkedIn, Twitter, and Facebook) share a lot of commonality with the findings in this paper. (Note: There are many variations, which you can read in the full paper.)

Like most of the participants in this study, I use LinkedIn as a professional networking platform and as an electronic CV. I have connected with a few people from my private life, but it is overwhelmingly filled with professional contacts. I only post information related to my professional life there, and I am quite put off by the idea that the site even asks me for my birthday and marital status (two bits of information that I don’t feel need to be divulged on a professional networking site).

I use Facebook as a private social networking site. I am quite strict about not connecting with current colleagues on Facebook (I have allowed for one exception) and only connect with former colleagues if they pass the “friend” test. I do not use Facebook for professional networking. I do, however, share some information related to my professional life on Facebook, as I find that my professional life blurs with my private life and personal interests at times.

Twitter is a mixed bag for me. For a while, I mixed my private and professional personas on one account (it was started as a private account). But then I realised that I needed to have two separate accounts, so I’ve branched off a bit.

When I share information on LinkedIn or my professional Twitter account, I have a standard rule of thumb: It should be related to my professional activities or interests. I rarely have to consider the negative implications of information I share because I try to avoid the political side of academics. (Though this is not a hard and fast rule.)

Sharing information on Facebook or my private Twitter account requires a bit more thought. This is because I am aware that (1) information shared in a private setting can find its way to a public or professional setting and (2) my social and political views are contrary to those of many of my connections. To address the first issue, I ask myself if the information is something I would be happy to share with my grandmother or my (fairly liberal) priest. If the answer is no, the information does not belong online. To address the second issues, I ask myself if I will stir up trouble with or offend certain connections. If the answer is yes, I will consider (a) not sharing the information, (b) sharing the information in an altered state, or (c) changing the privacy settings to hide the information from some people.

Of course, there is a lot more to how I manage the blurring between my professional and private information online—just like the participants in this study. To read more about how they manage the blur, you can download the paper here.

As always, I am very happy to answer questions about this paper or about my research as a whole.

Download:
Blurred reputations: Managing professional and private information online

Cite:
Ryan, F., Cruickshank, P., Hall, H. & Lawson, A. (2018 in press). Blurred reputations: managing professional and private information online. Journal of Librarianship and Information Science.

And please do share!

Building identity online at #ASIST2017: A poster presentation

I am leaving for Washington, DC tomorrow morning to attend the 80th Annual Meeting of the Association for Information Science and Technology (ASIST), where I will be presenting some of my research in the form of an academic poster. The presentation will be held during the President’s Reception on 30th October (6.30-8.00 pm) at the Hyatt Regency Crystal City (Independence Level, Center A).

The poster is titled “Building identity in online environments: an Information Science perspective” and was co-authored with my PhD supervisorsPeter CruickshankProfessor Hazel Hall, and Alistair Lawson. The research draws from some of the findings from my doctoral investigation on the use of online information in the management of personal reputation. Specifically, this work concerns an aspect of information behaviour and use related to the creation of online identity, which is addressed in one of my four research questions: How do individuals use information to build identities for themselves online?

This qualitative study used participant diaries and in-depth, semi-structured interviews as data collection tools. It involved 45 UK-based participants, and data collection took place between October 2015 and January 2016.

The content of the poster shares findings related to three areas of identity building. These are:

  • The creation and use of online “personas” and identities
  • The use of anonymity and pseudonyms through information sharing – or concealment – practices
  • The ways in which private and professional selves blur or merge together in online environments

The main finding presented in this work is that individuals present elements of their offline lives using online information to showcase different “personas”. However, they do not do this with the intention of building identity. The findings explored in this presentation are contextualised with reference to identity building in the more formal setting of academic reputation management, i.e. through the use of citations.

Please stop by the poster session to learn more about this research and my doctoral studies as a whole. You can also find me during the coffee breaks or other social activities.

Not in attendance? Don’t worry! As part of my “professional persona” I like to share information online. The links below will allow you to engage with my presentation from afar!

⇒  Poster download (low-res for online viewing)

⇒  Poster handout with further information

⇒  Full abstract from Edinburgh Napier University’s repository

If you have any questions about this research or the doctoral study as a whole, please contact me.

If you wish to interact in real-time, you can ask me questions on Twitter (@FrancesRyanPhD) or follow along with the conference using the hashtag #ASIST2017.

Teaching to learn; learning to teach

As my time as a PhD student (hopefully) winds to an end, I am beginning to look towards my career as an academic. My hope is that part of that career includes teaching, which is why I eagerly accepted the opportunity to teach a module at Edinburgh Napier University this term.

More accurately, I accepted the opportunity to co-teach alongside a more established and experienced educator, Professor Hazel Hall.

My official title is Associate Lecturer on a module called Knowledge Management (KM). The module, which is half-way over, is being delivered to a group of 4th-year honours students in the School of Computing.

The module’s content includes lectures and activities related to approaches to KM, knowledge capital, KM infrastructures, and techniques for the creation, capture, classification, exchange, dissemination, and use of knowledge for competitive advantage and corporate growth.

By the end of the term, students will be able to: critically assess the general principles of KM; make effective use of the principles of KM in organisational settings to increase effectiveness; examine KM processes and tools for organisations; develop KM teamwork activities in organisations; and demonstrate sound understanding of theory and practice in KM.

I am sure that the students felt overwhelmed when these learning outcomes were shared on the first day of class. And I cannot imagine how overwhelmed I would have felt if I were teaching the module on my own.

However, whilst my role is one of “teacher”, I am also there as a learner. That is, a learner of teaching through co-teaching.

Some of it is quite easy though. For example, I feel quite confident in the task of speaking in public and sharing knowledge to an audience. I find delivering presentations and workshops to be energising and enjoyable. And I feel that when I deliver learning events, people do learn.

However, delivering a one-off workshop is not the same as delivering a multi-week module to a group of undergraduate students. And that is part of what I am learning from my teaching experience.

Thankfully, I am learning from someone who has a proven ability to deliver the module!

Hazel has taught the module for a few years now and has developed a strong programme of lectures, readings, personal study assignments, and in-class activities. This means that I have been able to see what a well-developed module looks like from beginning to end. Being able to see the entire term’s plan set out in front of me eliminates much of the unknown “fogginess” that I would expect if I were starting from scratch. Instead, Hazel knows what works well (and what doesn’t) and has learned through experience how best to deliver each segment.

From the administrative side, Hazel and I are both well-organised which means that her way of preparing for each class (and the module as a whole) suits my own working style—even though our overall organisational styles are not identical. Seeing how Hazel has organised materials (print and electronic) has given me a lot of ideas for how I can combine her methods with mine to improve on the ways I might have managed things without that insight.

Over the next few weeks, there will be more learning on my side as we near exam time. I am a tad nervous about marking all of those essays, but I imagine the students writing them will be a tad (or more!) nervous, too.

One of the things I’ve learned from teaching so far is that I was right in thinking that I would enjoy it. Although I know that the never-ending planning and administration that goes along with the role will bring a bit of stress and chaos on occasion, I feel that the rewards will far outweigh those (potential) negatives.

So, that’s another feather in my CV-hat (which you can view here).