Read my thesis!

My PhD thesis, “Reputation management in a digital world: The role of online information in the building, management, and evaluation of personal reputations”, is now available on the Edinburgh Napier University repository.

This work was completed at Edinburgh Napier University under the supervision of Professor Hazel HallAlistair Lawson, and Peter Cruickshank. You can read the full abstract below and you can find research outputs from this work on the publications page of this website.

Download a PDF of the document here:
https://www.napier.ac.uk/research-and-innovation/research-search/outputs/reputation-management-in-a-digital-world-the-role-of-online-information-in-the-building

Please get in touch if you have any questions about my thesis or my current research.

Citation:
Ryan, F. V. C. (2019). Reputation management in a digital world: The role of online information in the building, management, and evaluation of personal reputations. (Doctoral thesis). Edinburgh Napier University. Retrieved from http://researchrepository.napier.ac.uk/Output/2090098

Abstract:

This work is concerned with the role of online information in the building, management, and evaluation of personal reputations. The main contributions of the research relate to: (1) the means by which people evaluate the personal reputations of others from the online evidence available to them, and (2) strategies for the building and management of personal reputations through the use of online information. The findings extend knowledge within the domain of Information Science, notably with respect to the established body of research on human information behaviour and use. They are set against a theoretical framework that is anchored to research in bibliometrics (for example on citation practice and citation analysis), and takes into account the multidisciplinary nature of the field of Information Science.

A multi-step data collection process was implemented following the practice of extant studies in Information Science and human information behaviour and use. This focused on a sample of forty-five UK-based social media users. A qualitative analysis of data collected from participant diaries and interviews was undertaken using NVivo10.

The main contribution of this work with respect to the evaluation of personal reputations on the basis on online evidence is that the information available is largely consumed and evaluated in a passive manner: social media users are more interested in the content of the information that is shared on social media platforms than they are in the signals that this information might convey about the sharer(s). Closer attention is paid in cases where the information shared is in stark contrast to the opinions and practices of those who consume it. In terms of the management of personal reputations through the use of online information, this work introduces and develops new concepts related to managing the “blur” that occurs at the intersection between private and professional lives, and online and offline environments.

The doctor is in: Frances Ryan, PhD

It has been a long time coming, but I am finally a doctor. Oh yes, I am now officially Dr Frances Ryan. The PhD kind of doctor, not the medical kind – just so that there is no doubt.

When I say “a long time coming”, I mean that my PhD Dreams began with my undergraduate degree way, way, way back in 1999. At the time, I had hoped to move directly from my undergraduate work at Central Washington University into a master’s degree followed, hopefully, by a PhD. But after meeting a cute boy during my undergraduate year abroad, I put my postgraduate dreams on hold so that I could get married and do all that lovey-dovey family stuff. (No regrets!)

Later, with the full support and encouragement of my husband, Paul, the plan changed to doing part-time postgraduate studies whilst we raised our family (we were getting ready to adopt from the foster care system). But my beloved Paul died before I was meant to begin my studies, and so I put my dreams on hold so that I could relearn how to breathe. (No, really. When you become a widow, you can forget how to do simple things like breathe, eat, sleep, laugh, and even hope…)

But, eventually, I managed to find the strength to return to school for a master’s degree. And at some point during that degree path, my PhD Dreams were renewed. I was privileged to be offered three different PhD placements and I happily accepted the one at Edinburgh Napier University.

My PhD studies began in November 2013 under the supervision of Professor Hazel Hall (director of studies), Alistair Lawson (second supervisor), and Peter Cruickshank (third supervisor). Whilst the “ideal” PhD journey is about three years, my journey took a bit longer than that. Which isn’t uncommon, but I am a bit disappointed at myself for not finishing sooner. (Some of the delays were out of my control, but I have to acknowledge that some were down to me and my self-confidence – or lack thereof.)

In the end, I submitted my thesis on Halloween (2018) just shy of five years after beginning my studies and my (slightly delayed) viva took place in February 2019. I was quite keen to complete my minor corrections in time for the summer graduations, so handed in my corrections a tad bit early (so not everything about my PhD was delayed). After all, graduating on the 4th of July is a pretty cool thing for an American – especially one who is the daughter of two United States Marines!

And so, finally, here I am: Frances Ryan, PhD. Or Dr Ryan, if you prefer.

Of course, this dream could never have been realised without the encouragement and support of others. So, thank you to all of my family and friends in America, the UK, and in the virtual world for helping to see me through this crazy adventure!

I am not certain where life will take me next. Ideally, I will be able to remain in Scotland working as an academic for the foreseeable future. But I am a realist (begrudgingly so) and I know that I will have to be open to opportunities wherever they might be. (If you know of a job opportunity I should consider, please get in touch!)

And now that I have accomplished this great dream of mine, I suppose I should start thinking about the Next Big Thing. After all, having a big goal to focus on is what keeps me going!

You can watch the ceremony on YouTube below. I enter the stage about 6 minutes in, so no need to watch the entire 90-minute show!