Registrations are now open for a workshop related to how information workers help people to manage their digital identities. The event (27 February 2020) is part of a project called DISIPRAC: Digital identity security information practices of citizens and is being undertaken at the Centre for Social Informatics at Edinburgh Napier University by myself and my colleague, Peter Cruickshank.
Through this work, we are investigating the security information practices associated with digital identity, in particular, the sharing of log-in details and to develop the concept of “social proxies” for managing digital identities.
This workshop (27 February 2020) is best suited for professionals, citizen support and advocacy groups, and other similar stakeholders who work with adults in the community.
In the hands-on workshop, we will work to understand the issues information workers face when supporting (potentially vulnerable) citizens to better cope with increased levels of security for government systems that are increasingly integral to their every-day lives. We will do this using a set of pre-defined scenarios over the course of the day, based around access to services provided by UK, Scottish and local governments.
When: Thursday, 27 February 2020 (9:30am registration, 4:00pm finish)
Where: Edinburgh Napier University’s Merchiston Campus
Who: Professionals, citizen support and advocacy groups, and other similar stakeholders who work with adults in the community (for example, librarians, digital literacy workers, and computer club volunteers)
We have a small budget for travel assistance for attendees travelling from outside of Edinburgh. If you would like to be considered for a travel bursary, please let us know on your registration form.
Over the last decade, most levels of government have been implementing a policy often called “digital by default” or “digital-first” in the name of efficiency and cost savings to prioritise online services such as Universal Credit and myaccount. At the same time, the security of online systems has been increasing, making it more challenging for everyone to actually accessing the services they need. This is bound to impact the information practices of many users. One result might be the temptation to avoid the use of some online systems altogether, but this is often not a practical option. Another could be individuals using risky behaviours with their digital identity, such as sharing passwords, with obvious implications for data protection and privacy. More information can be found here.
Please contact me if you have further questions about the event or the project as a whole.